mySociety blog

This pledge helps kids in Ooty, India to broaden their horizons by providing books containing knowledge they would otherwise not have access to. Sirukathai, the organisation behind the pledge, believes that reading material outside the child’s usual textbooks helps opening up new worlds, develop thinking processes, aid communication, foster self confidence and create a better, more balanced and compassionate citizen.

With two days to go before deadline, the getachild2read pledge has 205 people signed up to donate books. That’s five over target and there’s still time join if you wish to make a contribution!

Kalyani, the man behind this worthy project, and his “aids” are already in the process of collecting and cataloguing items coming in. To some it seems that this is a most interesting task and not at all that laboursome :-)). A more thorough follow-up report is on the way so stay tuned.

The Empty Homes Agency asked us to build it, Matthew did the hard work, and today it launches. Enjoy!

mySociety is auctioning two places on our yearly retreat.

This is only the third such retreat in five years, and it is a super-rare occasion when all the various people who make mySociety tick get together. On these retreats we meet to set our agenda for the next year and try to reassess what we’ve done and what we’re about. It’s a fantastic opportunity to meet many of the most talented developers and thinkers in the field of the internet and democracy, people you’d otherwise rarely be able to catch. And it’s a great moment to catch them, pausing for a moment to discuss what we’re about and where we could go next.

I am fully concious that the tickets are not cheap - we are doing this it is to help us cover our costs as a charity.

The door is not closed to the rest of you - most people on this retreat will be volunteers, and you can be too!

Bob Spink has written an Early Day Motion (EDM) that asks mySociety to add Early Day Motions to TheyWorkForYou. You can read it here.

TheyWorkForYou doesn’t currently include EDMs for a couple of reasons:

1. They’re clearly less important to what Parliament does than Bills and committees, and are way down the priorities list as a consequence. We’ve nearly finished the process of adding bill committees, but we need the help of everyone who can lend a hand to overcome the opposition of senior unelected officials to get Bills published in a way we and others can use. If you haven’t already, please join the Free Our Bills campaign.

2. We are very tightly constrained by the amount of money we have, and we barely have enough to keep the site running, let alone add every new feature requested.

3. We’re a bit wary about EDMs in general because they’re not tied to any actual power. But that’s a reason to warn and educate readers, not exclude them from the account of Parliament.

So, if you really want EDMs on TheyWorkForYou, then, there are two things you can do. The first is donate to our parent charity, UKCOD. The second is to push in every way you can to get Bills published in the way we’ve asked for. That means writing to your MP, or if you are an MP, asking the modernisation committee and the Leader’s office what they’re doing to push past internal opposition to get Bills done right.

NB. Interestingly, the internal opposition is so ill-informed that we have it in writing they they think that TheyWorkForYou already includes EDMs - doh!

Recently I gave a talk at a conference where I told a group of local government officials that FixMyStreet was built not just to provide cleaner streets for their citizens, but also to force the hands of councils to procure and contract internal IT systems fit for the 21st century. In particular I pointed out that companies like Google seek to have people use their service from any site, any browser and device - they don’t just demand that everyone goes to www.google.com. And, I said, it’s only through building nice interfaces (APIs) that you can become an organisation that realises the benefits for yourself and other organisations from taking this ‘we’re happy to interoperate with anyone’ approach.

Less than three weeks later Michael Houlsby from East Hants council has single-handedly built an external facing API for their faults and problems database. So now FixMyStreet posts problems in that council direct into their database, without them first being translated into emails.

This is fantastic, especially as Michael clearly knocked it together in his spare time, and helps confirm what we’ve said before - if government builds nice interoperable APIs people like mySociety will use them to improve citizens’ experiences, whist simultaniously keeping everyone’s unnecessary workloads and expenses to a minimum. Plus it shows that if your IT supplier tells you you need to sign a new five or six figure contract to add an API to a CRM system you’ve already bought - you’re being jerked around.

Hats off to Michael - you’re a great example of a pro-active public servant using your skills to make government both better and more efficient.

Super WhatDoTheyKnow volunteer John Cross has made an interesting petition about Freedom of Information and publicly owned companies

“We the undersigned petition the Prime Minister to support a change to the law to make companies owned two thirds or more by public authorities subject to the Freedom of Information Act 2000.”

The petition goes on to explain (in more details at the bottom right of the petition page) that the situation is quite comical at the moment. If a company is owned by one local authority, then it is subject to FOI, but if it is jointly owned by two then it isn’t. This makes little sense, and it is also very important, as private companies owned by authorities often do important work.

Sign the petition.

Last week I gave my first presentation by video conference. It was to the intriguing Circus Foundation, who are running a series of workshops on new democracy. It came about because I was a bit busy and tired to travel from Cambridge into London. Charles Armstrong, from the Circus Foundation, suggested that I present over the Internet.

We used Skype audio and video, combined with GoToMeeting so my laptop screen was visible on a projector to an audience in London. Apparently my voice was boomed round the room. It was a slightly odd experience, more like speaking on the radio. However, I had a good serendipitous one to one chat while we were setting up, with Jonathan Gray from OKFN.

I was asked to give a quick overview of mySociety, as a few people in the audience hadn’t heard of us, and also to talk about how I saw the future of democracy. I talked about three of our sites, and what I’d like to see in each area in 10 years time.

• TheyWorkForYou opens up access to conventional, representational democracy, between and during elections. In 10 years time, I asked for Parliament to publish all information about its work in a structured way, as hinted at in our Free Our Bills campaign. So it is much easier for everyone to help make new laws better.
• FixMyStreet is local control of the things people care about, a very practical democracy. In 10 years time I’d like to see all councils running their internal systems (planning, tree preservation orders… everything that isn’t about individuals) in public, so everyone can see and be reassured about what is being done, why and where.
• WhatDoTheyKnow shows the deep interest that there is by the public in the functioning of all areas of government. In 10 years time, I’d like to see document management systems in wide use by public authorities that publish all documents by default. Only if overridden for national security or data protection reasons would they be hidden.

Charles Armstrong, from the Circus Foundation, has written up the workshop.

Downsides of the video conferencing were that I couldn’t hear others speak, as they didn’t have the audio equipment. I had to take questions via Charles. This meant I also couldn’t participate in the rest of the evening, or easily generally chat to people. All very solvable problems, with a small amount of extra effort - Charles is going to work on it for another time.

Of course this also all saves on carbon emissions (cheekily, taking off my mySociety hat for a moment, sign up to help lobby about that).

Please pass this on if you have any first or second-hand contact with Technorati:

“Hello!

Can we please have an API key with a high or unlimited daily query cap so that we can help users of TheyWorkForYou to see what discussions about Parliament are going on across the web?

thanks,

Everyone at mySociety”

LazyWeb hear me - can I please have a service where I can send a one off fax from my web browser, paying per page with a credit card or paypal or similar?

I’ve just spent two hours examining numerous fax services, trying ones that failed to deliver the fax, rejecting ones over priced for my purposes, lugging failing faxing equipment around, and now facing a 40 minute freezing cross London journey to a fax machine because some idiot in a large company demands a fax as a proof of identity and the whole sodding internet can’t supply this noddy service (let’s leave aside for a moment the fact that anyone can buy this particular piece of identity verification for £1 making it entirely unfit for purpose).

You hear me, Lazyweb? I’m prepared to pay for this service even!

Obviously it’s always great when any paper gives mySociety coverage - it helps get the word about our services out and helps more people get things done that help their lives.

However, today’s look at mySociety’s 5 years in the Guardian makes a few claims I think it’s important to challenge, so instead of writing to the readers editor I thought I’d just seize the power of Citizen Media(TM) to note them here.

First, has the No10 petitions site had “little notable impact” on government policy? Given that that project appears almost single handedly to have bounced Parliament into developing an online petitioning system and devoting debate time to major petitions, I’d say that it certainly has had some impact. But there is indeed a bigger problem of pointing at No10 petitions and going “That one changed policy.” It’s a problem of two halves: scale, and deniability.  Governments almost never acknowledge that they were forced into anything, ever. Policy announcements are almost always framed as if the right course of action was being followed all along. So apart from the fact that I don’t know how one could possibly assess the impacts of so many thousands of petitions without a huge research project, I would expect that even those that do have in impact will still usually be denied by the government, even when shifting policy. I would encourage No10 and the whole of Government to take a look at directly challenging this culture, and employ someone whose job it is to find out which petitions are having an impact, and shout about them in plain English.

Second, the majority of mySociety’s sites are programmed by staff and contractors, not volunteers. The volunteers are super-essential to mySociety running every day, but the sheer size of some of our projects makes it unlikely a volunteer could have built them without giving up their day job for many months. This needs mentioning to explain why it matters if our finances are precarious!

Next - do councils find FixMyStreet an irritation or an asset? Well, last time we did a count a few weeks ago, we had 4 complaining emails from councils, and 62 supportive ones, with several linking directly to us. As for the Customer Relationship Management at councils, we’d be delighted to send reports straight into their databases without going via email first, it’s just that only one council has set up such an interface so far. I hope that FixMyStreet can put pressure on councils and their suppliers to build a small number of standardised interfaces for the good of everyone. And yes, we are building FixMyStreet for iPhone and Android, and I’m happy to talk to anyone who wants to build UIs for any other phones.

There - hope that doesn’t come across as too ungrateful to Michael Cross et al. See you at the next birthday party, I hope!

Update: I also meant to mention that I’ve never been a ‘Downing Street Insider’. I was a junior civil servant in the Prime Minister’s Strategy Unit, which is not in Downing Street and more loosely affiliated than the name might suggest.

We sometimes have incorrect or out of date addresses for sending Freedom of Information requests to. Now anyone can check our addresses. Click “view FOI email address” on the page for any authority, and enter two of those squiggly words to prove you are not a robot.

If you are using WhatDoTheyKnow, and suspect problems with a request, please do check the address we are using is correct. If you are from an authority, or work closely or know a particular authority, please also check the address.

…so what of the future?

First, I am more convinced than ever that mySociety offers something quite unique, and something must survive if technology is going to be best applied on the side of the citizen. Despite the explosion of so called web 2.0 technologies being adapted by newspapers, government and other media companies, the tools mySociety builds remain unique. They don’t just involve repurposing generic new communications tools like blogs, they involve conceptualising how technology can empower people from first principles. Nobody else is in the UK even attempts to build services like WhatDoTheyKnow or TheyWorkForYou, they’re just too different from what’s out there to copy. And when we do build them, they get copied across the world - one of the things I didn’t expect five years ago is that I’d be celebrating tonight with Rob McKinnon,  the man who took TheyWorkForYou and made it work in New Zealand, and being toasted from Australia via Twitter. But we know from the continued influence of newspapers, some born in the 19th century, that political media needs longevity to gain the reach and legitimacy required to transform whole systems and to challenge the expectations of whole populations. mySociety needs to work out how to be here not just in 6 months, but in 20 years.

To do this, however, we must do something about our funding. mySociety remains deeply financially insecure, and if we’re to celebrate our 6th birthday, let alone our 10th something urgent has to happen.

Next, we need to admit that we’ve shifted the culture of government internet usage less than we might have hoped over the last five years. Nevertheless, I honestly believe that a relatively minor shake-up at relatively low cost can see a massive step change in the way that government delivers services online, the way that it talks to citizens, and the way that it makes information available. But so long as the cult of outsourcing everything computer related continues to dominate in Whitehall, and so long as experts like Matthew and Francis are treated as suspicious just because they understand computers, little is going to change. Government in the UK once led the world in its own information systems, breaking Enigma, documenting an empire’s worth of trade. And then it fired everyone who could do those things, or employed them only via horribly expensive consultancies. It is time to start bringing them back into the corridors of power.

In one way that’s great for mySociety’s reputation that government progress has been so slow - even on a bankruptcy budget mySociety will continue to at least appear to out-innovate the entire UK government. But from a public welfare perspective it’s a tragic farce.

What we want from the government is technologies that empower and uplift, not depersonalise and degrade.  mySociety wants to be part of this change, and I hope we don’t have to wait until a new government comes in to have a decent shot at slaying some of the shiboleths that stand in our way to decent reform.

Last, but not least, I want as many of you as possible to be part of making mySociety’s vision of easier, more accessible, more responsive democracy the minimum that people expect, not the best they can hope for. This will take lots of volunteers, and lots of funding funding and ideas and newspaper stories. It’ll take lots of brilliant coding and better design. It will take political leaders who understand that the internet is the big, unique chance their generation has to shake things up and get into the history books.

And, more than anything else, I want to do it with you people. I want to do it with mySociety.

We did it! Give us your thoughts on what we’ve done and where we should go next…

The Register has an article today Parliament’s take on Freedom of Information which describes an FOI request I made using WhatDoTheyKnow, and the House of Commons’ refusal to respond to it because the response would be automatically republished.

Hopefully the House will choose to waive copyright on the document, and send it soon - I still haven’t seen a good reason why they could or should not.

(Also, I haven’t changed my name to Francis Stirling, hopefully The Register will correct it soon!)

There’s now some more space available for our birthday party in London tomorrow. Sign up here if you’re not already on a guest list.

I just had a nice phonecall from a lady in Birmingham who wanted to know how she and her neighbours could use our services to get the council to install more U-turn locations on a main road they live next to.

It’s great getting such calls, but reminds me of something we perhaps don’t make obvious enough.  At mySociety we’re always happy to advise people on how best to use our sites to get things done.  Sometimes sites are best used in combination, for example, such as reporting a problem through FixMyStreet and then writing to lobby politicians about it.

So in short, if you’ve been wondering how to use our stuff, just drop us a line.

FixMyStreet has a lot of RSS feeds. There’s one for every one-tier council (170), one for every ward of every one-tier council (another 5,044), two for every two-tier (county and district) council (544), and two for every ward of every two-tier council (20,296) – two per two-tier council because you might want either problems reported to one council of a two-tier set-up in particular, or all reports within the council’s boundary.

Then there’s an RSS feed every 162m across Great Britain in a big grid, returning all reports within a radius of that point, the radius by default being automatically determined by that point’s population density, but customisable to any distance if preferred. That’s, at a very rough approximation assuming Great Britain is a rectangle around its extremities, which it’s not, 19 million RSS feeds, lots of which will admittedly be very similar. :)

Every single one of those feeds can be subscribed to by email instead if that’s preferable to you, and are all accessible through a simple interface at http://www.fixmystreet.com/alert.

However, none of these RSS feeds was suitable for the person who emailed from a Neighbourhood Watch site and said that all they had was a postcode and they wanted to display a feed of reports from FixMyStreet. Given you could obviously look up a FixMyStreet map by postcode, it did seem odd that I hadn’t used the same code for the RSS feeds. Shortly thereafter, this anomaly was fixed, and if you now go to a URL of the form http://www.fixmystreet.com/rss/pc/postcode you will be redirected to the appropriate local reports feed for that postcode (I could say that adds another 1.7 million RSS feeds to our lot, but given they’re only redirects, that’s not strictly true). And after a couple more emails, I also added pubDate fields to the feeds which should make displaying in date order easier.

It’s great to see our RSS feeds being used by other sites – other examples I’ve recently come across include Brent Council integrating FixMyStreet into their mapping portal (select Streets, then FixMyStreet), or the Albert Square and St Stephen’s Association listing the most recent Stockwell problems in their blog sidebar. If you’ve seen any notable examples, do leave them in the comments.

My house mate just said that his friend, who is at sixth form college, just had a PSHE (personal, social and health education) lesson in which they studied the website TheyWorkForYou.com.

Apparently it is good and I should go to it.

One of mySociety’s most below-the-radar projects is GroupsNearYou.com , a project to build a web service that eventually will allow other websites, such as FixMyStreet, to tell their users “Look! There’s a local email list here. Why not join it and discuss what you can do to stop those phoneboxes being smashed up?”"

However, in order for GroupsNearYou to become a useful web service for mySociety and the rest of the geospatial Internet, it really needs a good pile of pre-existing groups adding from across the globe. To help with this process Richard Pope has built a little game, rather in the spirit of our video timestamping game. To play it involves trying to identify which Yahoo Groups (and soon others, like Google Groups) cover which areas on the ground.

Reasons we think you should have a play include:

1. That strange instinct we all sometimes have that compels us to scrabble to the top of any league table.
2. The chance to learn about the most random community groups and what they’re up to in strange places you’ll never visit.
3. The warm glow of knowing you’re helping build up a little piece of the web of small pieces.
4. The prospect of free food, hoodies and love from the mySociety community.
5. Chance to come to our sold-out 5th birthday party in London
6. Your day job is less fun than this game.

Thanks Richard!

Public authorities have now sent back 100 Excel files in response to FOI requests on WhatDoTheyKnow.

The nice thing is, that if somebody bothered to use a spreadsheet, it must contain useful, factual, numerical data across either time or space. Everything from job advert expenditure in Kings Lynn council, to school budgets in the Western Isles.

Have a mine.

P.S. Don’t forget to click “Track things matching ‘filetype:xls’ by email” to be emailed when there are new spreadsheets to look at :)